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FAQ

The questions we hear most. Still wondering about something? Ask us.

Not at all. Every session starts with a short briefing, and our crew helps you adjust the seat, wheel and pedals before you go.

Drivers should be at least 52 inches tall, and ages 7 and up are welcome with an adult.

Tell us when you book and we'll set you up on a rig with the motion turned off.

Yes. Book two or more rigs together and you'll race on one live race with a shared leaderboard.

Walk-ins are welcome when a rig is free, but booking online guarantees your time.

Comfortable clothes and flat, closed-toe shoes. Leave the heels and sandals at home.

Of course. Spectators are welcome in the lounge.

Yes, delivered by email in minutes and good for racing and food.

What is your cancellation policy?

Full refund, less the card processing fee, until 2 days before your booking.

  • Cancel 48+ hours before your start time: full refund, less the card processing fee.
  • 24–48 hours: 25% fee.
  • Less than 24 hours: 50% fee.
  • No-show: the full booking amount.
  • Bookings under $20.00 get a full refund, less the card processing fee, whenever you cancel.
  • If you move your booking to a later time, these hours are counted from its original start time.
  • Card processing fees aren't refunded.
  • You can cancel online until your start time.
  • Your cancellation terms are shown before you pay and in your confirmation email.